CHILDLINE 1098 is Childline India Foundation (CIF) supported program under the aegis of Adarsh Seva Sansthan,Sonari. CHILDLINE is India’s first 24-hour, free, emergency phone service for children in need of aid and assistance. CHILDLINE work for the protection of the rights of all children in general. But special focus is on all children in need of care and protection, especially the more vulnerable sections.
CHILDLINE is a platform bringing together the Ministry of Women & Child Development, Government of India, Department of Telecommunications, street and community youth, non-profit organizations, academic institutions, the corporate sector and concerned individuals. CHILDLINE stands for a friendly ‘Didi’ or a sympathetic ‘Bhaiya’ who is always there for vulnerable children 24 hours of the day, 365 days of the year. Whether you are a concerned adult or a child, you can dial 1098, the toll free number to access the services. 1098 not only respond to the emergency needs of children but also link them to services for their long-term care and rehabilitation.
SUPPORT SINCE:Since 2016
MAJOR PROGRAMS & ACTIVITIES:
●Ensure that all calls are responded to and recorded in an appropriate manner with no delay as per guidelines and protocols developed by CIF, and keeping the best interest of the child in focus.
●Ensure that all intervention calls received on CHILDLINE 1098 are responded to and followed up on as per the intervention protocols prescribed by CIF.
●Ensure that all cases sourced through outreach are responded to and recorded in an appropriate manner with no delay as per guidelines and protocols developed by CIF, and keeping the best interest of the child in focus
●Plan with the Resource Organisations for the long-term rehabilitation of the child, based on the needs of the child, keeping the best interest of the child in focus.
●Interact with the Allied Systems to enhance effectiveness of intervention
●Ensure that all calls and cases are documented and updated from time to time both manually as well as entered into the computer assisted data management system using ChildNET (or other such) software.
●Submit reports to the CIF – of financial matters and activities – as per as per the requirements of CIF.
●Test connectivity from different telephone exchange areas in the city / district.
●Conduct outreach amongst PCO owners, to make them CHILDLINE friendly.
●Organise weekly meetings of CHILDLINE staff and maintain documentation of the same.
●Organize periodical meetings with volunteers’ .and maintain documentation of the same
●Prepare a monthly outreach plan to make children and the client-system aware of the Child Protection Activities, focusing on the most marginalized child in the city.
●Raise necessary resources for Child Protection Activities.